Back

HR at Facebook

Hosted by: Facebook

In more than 500 HR Leader meetings, I have never attended a more interesting and thought-provoking session than the one at Facebook in New York on Friday 24 April. Along with 25 Global HR Leaders, as well as Stefanie Cross-Wilson and Alan Mait from ChapmanCG, we heard Madan Nagaldinne, HR Leader for The Americas, talk about the way Human Resources operates at Facebook.

I think it would be fair to say that everyone left the session reflecting on how unique the HR strategy is in this $US 15 billion company that is still only 10 years old. The relative youth of the company has provided the perfect platform for creativity within its people practices. In addition to an agile workforce, Facebook is unencumbered with poor performing legacy HR processes.

Earlier in the week, Stefanie Cross-Wilson and I were at Facebook’s Menlo Park campus, which also acts as the world headquarters, where we saw first-hand the creative epicentre of the company in action. “It felt like a cross between Disneyland and an Ivy League University,” said Cross-Wilson describing her tour of the campus.

Reflecting on our time at Facebook, I penned the following reminders on smart HR strategy.

  1. Stick to building only your core capability in HR. Although there has been a recent trend to insourcing and building HR empires, outsourcing is not dead. There is a good argument to suggest that outsourcing, when done properly, gives the best versatility on cost and service management. Keep your HR function lean.
  2. Invest in a sharp {nolink}talent acquisition{/nolink} team who are smart and savvy at both internal and external sourcing. This can save your company dearly on hiring costs, but note this team needs to be innovative and technology savvy.
  3. Your Diversity & Inclusion strategy needs to be cutting edge, if you are to get the optimum workforce from a creativity standpoint. Too many companies are still viewing D&I as an afterthought. It needs to be at the core of the organisation’s hiring strategy.
  4. Base cash salary is important but build longevity through smart short and long-term incentives on top. These should have accelerators based on performance, which produces the most entrepreneurial workforce.
  5. Enrich the employee experience from a total rewards standpoint through lifestyle-oriented perks, such as food, flexible leave, and even great medical and technology equipment. This maximises employee morale and increases productivity.
  6. Invest in smart technologies to manage your HR data, your internal communication strategy, payroll and the intranet. If you are not already doing this, now is really the time to rethink it.

Many thanks go to Facebook on both the East and West coasts for co-hosting these fascinating meetings, and we look forward to re-connecting with this group later this year.

Newsletter

Keep up with all the latest HR insights and updates.
Sign up

Related Posts

Key Contributors:

Alan Mait

Managing Director

Consulting Team
View more
Consulting Team

Alan Mait

Managing Director

Alan Mait is a Managing Director with ChapmanCG based in The United States. He is a trained Barrister-at-Law with 16 years’ executive search and recruitment experience spanning North America, Latin America, Asia, and the United Kingdom. Today, Alan is responsible for executive search for ChapmanCG’s top clients across The Americas region. Within the U.S., Alan has led successful searches for global, regional and country level HR generalist and specialist roles nationwide. Prior to joining ChapmanCG, Alan worked in Hong Kong with a highly reputable boutique retained search firm.

Throughout his career, Alan has learned the value of cultivating, maintaining and enhancing relationships with senior business and HR leaders, offering credible and accurate market information to aid key hiring decisions. His successes have fueled a desire to keep learning and to appreciate the unique challenges inherent in each hiring process. He is passionate about bringing greater diversity into organizations and helping the next generation of leaders achieve great things.

A keen sportsman, Alan spends most of his spare time in the boxing ring or gym and enjoys the occasional stroll around a golf course.

Latest Articles by Alan

HR Trends 20 February 2019

HR and Talent Trends in Toronto

Toronto is a city that is a rapidly taking its place on the world’s financial…

Andrew Trac
Read
Total Rewards 6 December 2018

An HR Leader's Guide to Compensation and Benefits

Traditionally, many rewards functions have offered compensation and benefits that are ‘one size fits all’.…

ChapmanCG ChapmanCG
Read
ChapmanCG News 1 December 2018

Top HR Podcasts of 2018

Since our launch of the ChapmanCG Global HR Interview podcast series in 2015, we have…

ChapmanCG ChapmanCG
Listen
Digital Transformation 22 October 2018

Five Ways Digitalisation Will Impact HR

Digitalisation is transforming the function of human resources. As organisations look more-and-more towards digitalising their systems…

ChapmanCG ChapmanCG
Read
Culture & Business Transformation 4 August 2018

Managing Through Change – HR Transformation Challenges and Solutions

HR transformation is central to many an HR strategy these days. An informative ChapmanCG HR roundtable…

Alan Mait
Read
ChapmanCG News 2 August 2018

Alan Mait Promoted to Managing Director

We are delighted to announce the promotion of Alan Mait to Managing Director at ChapmanCG. …

Stefanie Cross-Wilson
Read
Global HR Updates 18 June 2018

Global HR Outlook Q3 2018

The global economy continues to perform well, making the outlook for the second half of…

Stefanie Cross-Wilson
Read
ChapmanCG News 25 August 2017

Six Key Factors For Successful Remote Leadership

In the Summer of 2017, ChapmanCG brought together three groups of Global and Regional HR…

ChapmanCG ChapmanCG
Read
ChapmanCG News 29 April 2015

HR at Facebook

In more than 500 HR Leader meetings, I have never attended a more interesting and…

Matthew Chapman
Read
Matthew Chapman

Non-Executive Chairman

Global Management
View more
Global Management

Matthew Chapman

Non-Executive Chairman

Matthew (Matt) Chapman is the Founder of ChapmanCG. Matt oversees ChapmanCG’s future strategy, innovation and image across the globe. He also personally provides HR search and career counsel to HR leaders whose careers have grown alongside ChapmanCG — some of whom are now the biggest HR names in the world.

Matt has a Bachelor of Commerce in Accounting and Business Law from the University of New South Wales, Australia. He is a Singapore Citizen and divides his time between Asia Pacific, the Americas and EMEA.

Matt is a wellness, self-improvement and fitness addict. He has completed six desert, 250km ultra-marathons in Chile, China, Egypt, Antarctica, Namibia and Madagascar.

EA Registration Number: R1111550 Licence Number: 08S3543

Latest Articles by Matthew

ChapmanCG News 4 March 2019

ChapmanCG appoints Stephanie Nash to the new role of Global Chief People Officer

Global HR executive search firm ChapmanCG today announced the appointment of Stephanie Nash to the…

Ben Davies
Read
ChapmanCG News 23 May 2018

What CHROs Look for in Their Asia HR Head

The Asia HR Head possesses a unique set of skills that allows them to meet…

Matthew Chapman
Watch
Talent Development 25 March 2018

The Asia HR Head Competitive Advantage

Asian HR leaders have learned to adapt to environments where there is no ready-made human…

Matthew Chapman
Watch
Culture & Business Transformation 17 April 2017

Managing Change and the Data Frontier

With a backdrop of Tokyo Tower and sprinkled cherry blossoms in a nearby park, Neal…

Matthew Chapman
Read
Culture & Business Transformation 10 March 2017

ChapmanCG HR Leaders Breakfast Series: The Future of HR

DSM’s impressive regional HQ in Singapore was the location of ChapmanCG’s latest HR leaders breakfast…

Mathew Boardman Mathew Boardman
Read
Digital Transformation 9 November 2016

Technology, With a Purpose

Charles Bendotti, Global CHRO at Philip Morris International, David Thomas, APAC HR Head at Manulife…

Tracy Goh
Read
Culture & Business Transformation 28 April 2016

The Evolution of Culture and Engagement in the Workplace

ChapmanCG hosted a lively roundtable in Singapore at Bank of America Merrill Lynch (BAML), which…

Matthew Chapman
Read
Digital Transformation 15 April 2016

HK Talent Management and Talent Acquisition Leaders Meet at Bloomberg: Digiti...

Greater digitisation and the maturity of analytics in HR were twin topics featured in Hong…

Matthew Chapman
Read
Culture & Business Transformation 15 December 2015

Influencing Change in Japan: Regional HR Successes and Misconceptions

In early December, ChapmanCG hosted an exceptional meeting for Singapore-based regional HR leaders on the…

Paul Jury
Read
ChapmanCG News 13 October 2015

Workplace Flexibility in Australia: Trends and Useful Tips

In conjunction with IBM, ChapmanCG had the pleasure of hosting 40 HR Leaders, as part…

Fiona Jury
Read
Stefanie Cross-Wilson

President and COO

Global Management
View more
Global Management

Stefanie Cross-Wilson

President and COO

Stefanie Cross-Wilson is President and COO at ChapmanCG, based in Los Angeles. Along with Ben Davies, Stefanie is responsible for the day-to-day running of ChapmanCG. She also leads complex HR searches globally for ChapmanCG’s top clients.

Before joining ChapmanCG, Stefanie was President, Recruitment & Talent Management for North America at Hudson (NASDAQ: HSON). Prior to that she lived and worked in Asia for over 20 years, most recently as Hudson’s Asia CEO.

Stefanie has worked extensively with leading multinational employers across a broad range of geographies and industries. Working closely with HR and business leadership teams, she advises on the development and implementation of best practice HR and Talent strategies.

Stefanie is originally from Chicago and a graduate of Sydney University in Australia. She is an international speaker and subject matter expert on global Human Resources and Talent Acquisition trends, and working cross-culturally.

Latest Articles by Stefanie

Wellbeing 29 January 2019

How Can HR Leaders Integrate Work and Life?

The role of work-life balance in helping to attract new talent is creating the need…

ChapmanCG ChapmanCG
Watch
ChapmanCG News 5 January 2019

ChapmanCG Announces Leadership Changes

To prepare for future global growth, ChapmanCG has announced several leadership changes. Ben Davies will…

Matthew Chapman
Read
Talent Development 27 December 2018

How are HR Leaders’ Roles Evolving?

What will HR leaders’ roles look like in the future? The ChapmanCG share their observations…

ChapmanCG ChapmanCG
Watch
Culture & Business Transformation 9 August 2018

Enabling the Cultural Revolution

How are HR leaders spearheading culture change programs? The ChapmanCG team shares their insights on…

ChapmanCG ChapmanCG
Watch
Culture & Business Transformation 4 August 2018

Managing Through Change – HR Transformation Challenges and Solutions

HR transformation is central to many an HR strategy these days. An informative ChapmanCG HR roundtable…

Alan Mait
Read
Culture & Business Transformation 1 June 2017

Driving Cultural Integration and Racing Toward an Engaged Workforce

During May, ChapmanCG and HR leaders from a variety of industries came together at the…

Alan Mait
Read
ChapmanCG News 29 April 2015

HR at Facebook

In more than 500 HR Leader meetings, I have never attended a more interesting and…

Matthew Chapman
Read
ChapmanCG News 18 July 2014

The Next Wave in HR: Rise of Specialists

This year we have noticed a marked increase in demand for HR specialists, especially HR…

Stefanie Cross-Wilson
Read
ChapmanCG News 21 May 2014

Global HR Leaders Gather in New York: Data and Analytics is Creating "H...

The Chapman Consulting Group’s Global HR Leaders networking series moved to New York recently where…

Stefanie Cross-Wilson
Read
ChapmanCG News 10 March 2014

Retaining Key Local HR Talent in Asia – 10 Tips for CHROs

In this article we look at the on-going struggle of retaining gifted Asia based HR…

Matthew Chapman
Read