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Global HR Update Q2 2023

In this edition of our Global HR Update, we look at some of the tools available in the learning and development space, from upskilling and reskilling to the art of receiving and appreciating feedback. We also discuss what a range of top-tier companies do to create a truly inclusive workplace and the unique role HR plays in designing and implementing a successful sustainability strategy.

We hope you enjoy this edition of the ChapmanCG Global HR Update.

Global Outlook

Global HR Outlook

President and COO Stefanie Cross-Wilson looks at key themes for this quarter. In addition to discussing the ongoing market trends affecting HR around the world, she shares her view on the pressing subjects on the CHRO agenda. 
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Superpower

Receiving Feedback – Make It Your Superpower

As leaders, we regularly provide constructive feedback to our team, but are we equally receptive when we find ourselves on the receiving end? Managing Directors Steve Brown and Katherine Qu discuss the art of receiving feedback and making it work for you.
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Creating a Truly Inclusive Workplace

A progressive and open-minded environment is more than a balance of race and gender. By gathering input from senior HR leaders across various industries, members of our EMEA team weigh in on the role of HR in inspiring and driving inclusion.
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Video Conversations with HR Leaders

Future-Proof Your Organisation

As technological change accelerates, organisations must adopt new strategies to stay relevant. HR leader Mohit Misra talks with ChapmanCG Director Alejandro Castillo about the power of upskilling and reskilling to ensure teams remain agile, adaptable and innovative.
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Investing in People for Sustainability

In a series of conversations, Senior Director Tim Rayner talks with senior HR leaders about their role in developing and implementing a sustainability strategy and why measuring it from a people perspective is so important.
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HR Opportunities

Asia Pacific

Europe, Middle East, Africa

Americas

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Key Contributors:

Stefanie Cross-Wilson

President and COO

Global Management
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Global Management

Stefanie Cross-Wilson

President and COO

Stefanie Cross-Wilson is President and COO at ChapmanCG, based in Los Angeles. Along with Ben Davies, Stefanie is responsible for the day-to-day running of ChapmanCG. She also leads complex HR searches globally for ChapmanCG’s top clients.

Before joining ChapmanCG, Stefanie was President, Recruitment & Talent Management for North America at Hudson (NASDAQ: HSON). Prior to that she lived and worked in Asia for over 20 years, most recently as Hudson’s Asia CEO.

Stefanie has worked extensively with leading multinational employers across a broad range of geographies and industries. Working closely with HR and business leadership teams, she advises on the development and implementation of best practice HR and Talent strategies.

Stefanie is originally from Chicago and a graduate of Sydney University in Australia. She is an international speaker and subject matter expert on global Human Resources and Talent Acquisition trends, and working cross-culturally.

Katherine Qu
Katherine Qu

Managing Director

Consulting Team
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Katherine Qu
Consulting Team

Katherine Qu

Managing Director

Katherine Qu is a Managing Director based in Singapore. Since joining ChapmanCG in 2014, she has worked with the team across APAC and around the world to identify the top HR talent across Greater China, Singapore, SEA and APAC.

Before joining us, Katherine ran her own executive search business in Beijing focusing on senior executive roles for leading Chinese companies in the consumer, healthcare and real estate industries. She has also held positions with Hudson and Charterhouse Partnership leading the Healthcare practice and HR function respectively. Katherine’s corporate experience has spanned many different sectors with global leaders such as PepsiCo, Pfizer and Lenovo.

Born in China and educated in both China and the United States, Katherine achieved her Master of Business Administration from the University of Maryland. She has worked in China, Singapore and the United States and speaks both Mandarin and English fluently.

EA Registration Number: R1220091 Licence Number: 08S3543
Steve Brown
Steve Brown

Managing Director - APAC & EMEA

Global Management
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Steve Brown
Global Management

Steve Brown

Managing Director - APAC & EMEA

Steve has worked for over two decades in the executive search and talent industry across multiple international markets, including the UK/Europe, Australia, Singapore, the Chinese mainland, and Hong Kong. Throughout his career, he has successfully executed numerous high-profile HR searches at the Chief, EXCO, and regional levels, spanning diverse industry sectors. His true passion lies in fostering lifelong relationships with CHROs, HR Leaders, and CEOs, advocating for a skills-based approach to enable inclusive and connected workplaces.

Steve is responsible for leading our world-class consulting team across APAC and EMEA, helping companies transform and accelerate growth by identifying and placing the best commercially astute CHROs and HR leadership teams who will elevate, drive, and sometimes challenge, the people agenda. By promoting the recognition and utilisation of diverse skill sets, we can drive creativity and exceptional performance.

Steve is a member of the Executive Committee at ChapmanCG.

Expertise: Delivering searches at group, international, regional, and market level for CHROs and their direct reports across HR business partnering; HR COO; talent management; people capability; organisation development; talent acquisition; total rewards; people analytics; diversity and inclusion; well-being; and ESG.

EA Registration Number: R1216206 Licence Number: 08S3543 (SG) EA License 69316 (HK)
Graham Tollit

Senior Director

Consulting Team
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Consulting Team

Graham Tollit

Senior Director

Graham is a Senior Director with ChapmanCG based in the United Kingdom. He is passionate about building long-term partnerships and his current focus is on European and global search mandates, working with the team to identify high-calibre HR talent across EMEA and internationally.

With over 20 years in executive search, Graham has a successful track record delivering across multiple industry sectors and specialist functions with many of the top global multinationals. He has a deep interest and knowledge of the HR profession, future of work, and is a big advocate of the importance of mental health and wellness in the workplace. Before a return to the UK in 2017, Graham spent seven years based in Singapore.

Graham’s personal interests revolve around his family, and you could find him either on the golf course or exploring a new city or coastline somewhere.

Abby Walters
Abby Walters

Managing Director

Consulting Team
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Abby Walters
Consulting Team

Abby Walters

Managing Director

Abby is a Managing Director with ChapmanCG’s EMEA practice. She leads complex searches across the UK, Continental Europe and the Middle East, and works closely with the global team to identify senior HR leadership talent across the region.

Abby has enjoyed over 20 years working in the executive search industry, based in both London and Dubai. Prior to joining ChapmanCG, Abby worked with a major international search firm and a boutique legal search business, leading teams and advising clients on senior level executive assignments across Europe and the MEA region. She has an excellent reputation for her consultative approach.

Outside of work, Abby can be found buried in cookery books, preparing for half marathons and looking after her two young and very active daughters. She is an avid skier and is always looking for new travel opportunities. Abby holds a Bachelors Degree in Modern Languages (German and Italian) from University of Exeter.

Hazel Steveni
Hazel Steveni

Associate Director

Consulting Team
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Hazel Steveni
Consulting Team

Hazel Steveni

Associate Director

Hazel, originally from South Africa, is an Associate Director with ChapmanCG, and assists in identifying top HR talent for the EMEA team.

Hazel has previously held a role as a Regional Administrative Manager for Masscash (Walmart family group), a Wholesale/Retail organisation catering to the lower LSM groups. In this role Hazel had the unique opportunity to travel to various outlying and rural areas in Kwa-Zulu Natal, and meet some extra-ordinary people.

Hazel holds a BA Degree in Criminology with Psychology from UNISA (The University Of South Africa).

When not working you’ll most likely find Hazel in the gym, practicing yoga, or enjoying the occasional hike.

An avid reader, Hazel is always striving to broaden her knowledge base.

Licence Number: 08S3543
Alejandro Castillo
Alejandro Castillo

Director

Consulting Team
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Alejandro Castillo
Consulting Team

Alejandro Castillo

Director

Alejandro Castillo is a Director at ChapmanCG, based in Atlanta. He advises clients across geographies and sectors on hiring and developing progressive human resources officers. He recruits CHROs and their direct reports, including other critical HR leadership functions. Alejandro has placed executives across Fortune 500, pre-IPO, venture-backed, and private equity-backed organizations.

As a search consultant at Russell Reynolds Associates prior to ChapmanCG, he worked closely with senior leadership to recruit top talent, assess management teams and enable transformation across sectors. Before RRA, Alejandro was a Managing Director of Thematiks, a digital platform providing business leaders with exclusive analysis and commentary across a variety of industries and issues. As the founder and managing director, he held a range of responsibilities – from developing the original brand strategy to engineering the entire sales structure. Prior to Thematiks, he held sales and operations leadership roles at World 50, Inc.

Alejandro holds a BBA in marketing management from Kennesaw State University. He is also an active member of the Georgia Hispanic Chamber of Commerce (GHCC).