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Global HR Update Q4 2023

As we near the conclusion of 2023, we contemplate the extraordinary experiences of the past year. The privilege of connecting with HR leaders worldwide always stands out as a highlight for us. We look forward with enthusiasm to expanding these connections in the upcoming year.

We extend our warm wishes for a peaceful and rewarding 2024.

Global HR Outlook Q4 – Trends for 2024

President and COO Stefanie Cross-Wilson and Managing Director EMEA and APAC Steve Brown anticipate the top HR trends for 2024.

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HR in China: Seizing Opportunities, Tackling Challenges

Managing Director Katherine Qu and Senior Director Kalkin Cao share a fascinating update on China’s evolving talent landscape. This is a ‘must read’ for HR practitioners looking to compete for top local talent.
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Employee engagement

Evolving Employee Engagement:
Beyond Benefits and Bonuses

Senior Directors Anna Taylor and Marjorie Miller explore the shifting dynamics of employee engagement in our evolving world. They suggest that perhaps it is time for us to measure and think about engagement differently.
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Fear vs Reality:
Debunking the Myths and Embracing the Potential of Generative AI for HR

Managing Director Abby Walters shares insights from Mercer and real-world examples from HSBC and dentsu on the profound potential impact of AI on human resources. Abby also shares her thoughts on how HR leaders can prepare their teams to take advantage of the change ahead.

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HR Opportunities

Asia Pacific

Greater China

Americas

Europe, Middle East, Africa

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Key Contributors:

Abby Walters
Abby Walters

Managing Director

Consulting Team
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Abby Walters
Consulting Team

Abby Walters

Managing Director

Abby is a Managing Director with ChapmanCG’s EMEA practice. She leads complex searches across the UK, Continental Europe and the Middle East, and works closely with the global team to identify senior HR leadership talent across the region.

Abby has enjoyed over 20 years working in the executive search industry, based in both London and Dubai. Prior to joining ChapmanCG, Abby worked with a major international search firm and a boutique legal search business, leading teams and advising clients on senior level executive assignments across Europe and the MEA region. She has an excellent reputation for her consultative approach.

Outside of work, Abby can be found buried in cookery books, preparing for half marathons and looking after her two young and very active daughters. She is an avid skier and is always looking for new travel opportunities. Abby holds a Bachelors Degree in Modern Languages (German and Italian) from University of Exeter.

Anna Taylor
Anna Taylor

Senior Director

Consulting Team
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Anna Taylor
Consulting Team

Anna Taylor

Senior Director

Anna is a Senior Director with ChapmanCG, responsible for senior HR searches in the United States. She has been with ChapmanCG since 2015 in various roles around the world.

Originally from New Zealand, Anna has over 15 years of US and international search experience. In her current position, she leads regional and global HR searches across a variety of industries and HR specializations. She is most often called upon to lead heavily nuanced VP, SVP, EVP, and CHRO searches which require a creative approach and hard-to-find HR skillsets. A super-user of ChapmanCG’s technologies, processes and methodologies, Anna acts as a mentor to the global consulting team on best search practices.

Prior to joining ChapmanCG, Anna worked for a boutique technology search firm specialized in assisting both public and private organizations scale and build an international footprint throughout Europe and the Middle East.

Anna has an MSc in Psychology from Canterbury University. She enjoys travel, yoga, and the odd half marathon in her spare time—although she can be easily convinced to postpone a training session for good wine with friends instead.

Katherine Qu
Katherine Qu

Managing Director

Consulting Team
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Katherine Qu
Consulting Team

Katherine Qu

Managing Director

Katherine Qu is a Managing Director based in Singapore. Since joining ChapmanCG in 2014, she has worked with the team across APAC and around the world to identify the top HR talent across Greater China, Singapore, SEA and APAC.

Before joining us, Katherine ran her own executive search business in Beijing focusing on senior executive roles for leading Chinese companies in the consumer, healthcare and real estate industries. She has also held positions with Hudson and Charterhouse Partnership leading the Healthcare practice and HR function respectively. Katherine’s corporate experience has spanned many different sectors with global leaders such as PepsiCo, Pfizer and Lenovo.

Born in China and educated in both China and the United States, Katherine achieved her Master of Business Administration from the University of Maryland. She has worked in China, Singapore and the United States and speaks both Mandarin and English fluently.

EA Registration Number: R1220091 Licence Number: 08S3543
Marjorie Miller

Senior Director

Consulting Team
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Consulting Team

Marjorie Miller

Senior Director

Marjorie Miller is a Senior Director, based in New York. She brings over 20 years of diverse experience in executive search to the firm. She has helped build out the leadership teams of companies across Fortune 100, private equity, venture-backed technology enabled and SaaS portfolio companies. Marjorie was with another executive search firm exclusive to HR before joining ChapmanCG. She has worked for Warner Bros. Discovery and digital news startup Vocativ in Talent Acquisition. Her deep foundation in executive search at prominent firms such as Korn Ferry and Heidrick & Struggles recruiting across C-Suite and Board positions affords her the opportunity to identify unique HR leadership talent for transformational CHRO roles and Board appointments.

Outside of work, Marjorie volunteers for NYC arts, animal welfare, and human services non-profit organizations such as Studio in a School and New York Cares. In her spare time, Marjorie enjoys as much of New York City’s vibrant art and theater as she can, travel, yoga, and skiing the mountains in her home state of Vermont.

Stefanie Cross-Wilson

President and COO

Global Management
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Global Management

Stefanie Cross-Wilson

President and COO

Stefanie Cross-Wilson is President and COO at ChapmanCG, based in Los Angeles. Along with Ben Davies, Stefanie is responsible for the day-to-day running of ChapmanCG. She also leads complex HR searches globally for ChapmanCG’s top clients.

Before joining ChapmanCG, Stefanie was President, Recruitment & Talent Management for North America at Hudson (NASDAQ: HSON). Prior to that she lived and worked in Asia for over 20 years, most recently as Hudson’s Asia CEO.

Stefanie has worked extensively with leading multinational employers across a broad range of geographies and industries. Working closely with HR and business leadership teams, she advises on the development and implementation of best practice HR and Talent strategies.

Stefanie is originally from Chicago and a graduate of Sydney University in Australia. She is an international speaker and subject matter expert on global Human Resources and Talent Acquisition trends, and working cross-culturally.

Steve Brown
Steve Brown

Managing Director - APAC & EMEA

Global Management
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Steve Brown
Global Management

Steve Brown

Managing Director - APAC & EMEA

Steve has worked for over two decades in the executive search and talent industry across multiple international markets, including the UK/Europe, Australia, Singapore, the Chinese mainland, and Hong Kong. Throughout his career, he has successfully executed numerous high-profile HR searches at the Chief, EXCO, and regional levels, spanning diverse industry sectors. His true passion lies in fostering lifelong relationships with CHROs, HR Leaders, and CEOs, advocating for a skills-based approach to enable inclusive and connected workplaces.

Steve is responsible for leading our world-class consulting team across APAC and EMEA, helping companies transform and accelerate growth by identifying and placing the best commercially astute CHROs and HR leadership teams who will elevate, drive, and sometimes challenge, the people agenda. By promoting the recognition and utilisation of diverse skill sets, we can drive creativity and exceptional performance.

Steve is a member of the Executive Committee at ChapmanCG.

Expertise: Delivering searches at group, international, regional, and market level for CHROs and their direct reports across HR business partnering; HR COO; talent management; people capability; organisation development; talent acquisition; total rewards; people analytics; diversity and inclusion; well-being; and ESG.

EA Registration Number: R1216206 Licence Number: 08S3543 (SG) EA License 69316 (HK)
Kalkin Cao
Kalkin Cao

Senior Director

Consulting Team
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Kalkin Cao
Consulting Team

Kalkin Cao

Senior Director

Kalkin is a Senior Director with ChapmanCG based in Shanghai and responsible for leading ChapmanCG’s domestic business in mainland China. He partners with CHROs and CEOs from Multinationals, startups, and Chinese Enterprises to recruit exceptional HR leaders and high-potential talent across every industry sector.

With over a decade of expertise in HR search and consulting, Kalkin brings in-depth market insights and observations during the rapid evolution of the Human Resources profession in China.

Kalkin is passionate about helping both HR leaders and emerging HR talent to unlock their true potential and fulfil their career ambitions by opening career opportunities aligned to their values.

Born and raised in Shanghai, Kalkin is a citizen of the world and enjoys travelling, as well as spending quality time with his family and friends.