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HR Leaders Meet at Dow Chemical and IHiS in Singapore to Discuss Culture Change, Talent Management Innovation and How Flexible Benefits Can Help MNCs to be More Competitive in SEA

Hosted by: Dow Chemical IHIS

The Chapman Consulting Group (ChapmanCG) hosted its latest HR Leaders Meeting in Singapore with over 50 HR Leaders getting together at the Integrated Health Information Systems (IHiS) and Dow Chemical offices. The sessions take place quarterly and run in conjunction with the APAC HR Leaders Networking Series. Graham Tollit, a Director with ChapmanCG, led the IHiS session and Tim Spriggs, another Director from ChapmanCG chaired the Dow Chemical gathering. Also in attendance from ChapmanCG were Ben Davies, Managing Director; Trevor Clarkson, Henri Parmentier and Sana Bakhtyar. Over the two sessions, we had a number of great presentations with plenty of lively discussion.

Ee Lan, Chief HR Officer IHiS, explained how IHiS reorganised talent and culture and introduced an engagement model and ‘career journey’. She tackled a huge challenge to ‘build a culture’ through a very specific industry (IT/healthcare) while also achieving rapid growth and scale.

Butch Cassidy, the SEA HR Director, Dow Chemical, discussed three top agenda items on his mind. These were Talent Management and Leadership Effectiveness, Using Flexible Rewards to Differentiate in SEA and M&A Experiences in Asia.

Key take-aways included:

  • Adopting the 70/20/10 (on the job training/coaching/training) seemed to be the most common approach.
  • Understanding personal, as well as professional, motivations has to be linked to Talent Management.
  • Coaching, for those in less developed markets, by their peers in mature markets was very effective.
  • Adopting a flexible benefits plan in Singapore had been very well received, although quickly highlighted certain quirks in SEA. Rolling this out in Thailand had been an effective way to compete with local organisations that offer attractive schemes that wouldn’t be possible for a global MNC to offer across the board.

Presentations from attendees representing Microsoft, HP and Singapore Petroleum focused on Talent Management and creative ideas they had found successful, these included:

  • ‘Commute assignments’, having someone spend four days outside their home country and then return Thursday night.
  • Engaging talent both inside and outside work, including personal drivers in career discussions, not just performance reviews.
  • Asking what lessons can we learn from other organisations when it comes to talent? One should always be thinking about innovation and best practice wherever it is working.

The next HR Leaders gathering of this group will be in Singapore during October.

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Key Contributors:

Graham Tollit

Senior Director

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Consulting Team

Graham Tollit

Senior Director

Graham is a Senior Director with ChapmanCG based in the United Kingdom. He is passionate about building long-term partnerships and his current focus is on European and global search mandates, working with the team to identify high-calibre HR talent across EMEA and internationally.

With over twenty years in executive search, Graham has a successful track record delivering across multiple industry sectors and specialist functions with many of the top global multinationals. He has a deep interest and knowledge of the HR profession, future of work and a big advocate of the importance around mental health and wellness in the workplace. Before a return to the UK in 2017, Graham spent seven years based in Singapore.

Graham’s personal interests revolve around his family and you could find him either on the golf course or exploring a new city or coastline somewhere.

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Tim Spriggs

Managing Director

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Tim Spriggs

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Tim Spriggs is a Managing Director with ChapmanCG based in the UK. He works with the team to identify high-calibre HR talent across EMEA and internationally.

Tim has worked on behalf of some of the top global multinationals and has a background in global HR search. He works with our teams across Europe, APAC and North America to foster our strong links between our global headquarters and the regions.

Tim spent five years in Singapore where he was instrumental in building the China business and covered international work out of Asia. Prior to ChapmanCG, Tim worked for JD Haspel, a boutique London-based executive search firm, where he specialised in EMEA HR search assignments across multiple sectors including technology, pharmaceuticals, financial services and natural resources.

Before moving into executive search, Tim’s passion for sport led him to his first career in sports marketing and media sponsorship with Octagon. He has a BA (Hons) in American Studies from the University of Nottingham, and a CIM Diploma from the London School of Marketing.

In his spare time, Tim enjoys running and cycling in the Chilterns and is known to have the occasional swim in the Thames near his home in Henley.

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