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Trending Articles of 2023


From an HR leader’s guide to ChatGPT to the role of HR in driving sustainability and inclusion in the workplace, here are the most-read articles on our website this year.

ChatGPT Starter Kit for HR Leaders

This clear, step-by-step guide is a must for any HR leader beginning to explore AI. Director Christopher Kouns shares real-life examples to demonstrate how ChatGPT can revolutionise HR and talent practices.
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Creating an Inclusive Workplace

With input from senior HR leaders across various industries, members of our EMEA team weigh in on the role of HR in inspiring and driving inclusion.
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Superpower

Receiving Feedback – Make It Your Superpower

As leaders, we regularly provide feedback to our team, but how do we handle comments on our own performance? Managing Directors Steve Brown and Katherine Qu discuss the art of receiving feedback.
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Investing in People for Sustainability

In a series of conversations, Managing Director Tim Rayner talks with senior HR leaders about their role in developing and implementing a sustainability strategy and why measuring it from a people perspective is so important.
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Generative AI Has Shown Us the Art of the Possible. Now What?

The latest research on Generative AI illustrates its potential to automate, augment and amplify HR as we know it. We reveal the data behind Mercer’s survey and how early adopters are using this technology to work smarter, not harder.
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Navigating Your HR Career Path

HR leaders are well-versed in developing and up-skilling their teams. But do they focus enough on their own career planning? Managing Director Finian Toh shares a few tips and thoughts on this important topic.
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Based on hundreds of hours of personal interaction with our global HR community each week, we proudly curate original articles and thought leadership on our website and on LinkedIn. Join the conversation and let us know what topics you want to hear more about in 2024. Get in touch with us here.

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Key Contributors:

Abby Walters
Abby Walters

Managing Director

Consulting Team
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Abby Walters
Consulting Team

Abby Walters

Managing Director

Abby is a Managing Director with ChapmanCG’s EMEA practice. She leads complex searches across the UK, Continental Europe and the Middle East, and works closely with the global team to identify senior HR leadership talent across the region.

Abby has enjoyed over 20 years working in the executive search industry, based in both London and Dubai. Prior to joining ChapmanCG, Abby worked with a major international search firm and a boutique legal search business, leading teams and advising clients on senior level executive assignments across Europe and the MEA region. She has an excellent reputation for her consultative approach.

Outside of work, Abby can be found buried in cookery books, preparing for half marathons and looking after her two young and very active daughters. She is an avid skier and is always looking for new travel opportunities. Abby holds a Bachelors Degree in Modern Languages (German and Italian) from University of Exeter.

Christopher Kouns
Christopher Kouns

Director

Consulting Team
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Christopher Kouns
Consulting Team

Christopher Kouns

Director

Christopher (Chris) Kouns is a Director with ChapmanCG, based in Atlanta, GA. Chris leads searches across North and South America and represents US and Americas based talent internationally via ChapmanCG’s consultant network. Since joining the firm, Chris has enjoyed success identifying HR leadership talent on behalf of complex and highly matrixed public companies, private equity, and pre-IPO organizations. Chris is known for working quickly and creatively, producing positive outcomes for ChapmanCG’s clients in talent-short locations and where hard-to-find ‘unicorn’ profiles are required.

Prior to joining ChapmanCG, Chris was a Senior Executive Search Consultant with a leading search firm. In that role, he appointed Director and Vice President level leaders in Fortune 500, mid-size, and start-up environments. Earlier in his career, Chris spent 20 years as a collegiate soccer coach. He led his Capital University (OH) team to the NCAA Final Four, was a finalist for the NCAA National Women’s Soccer Coach of the Year, and is the author of two books for World Class Coaching Publications.

Chris holds a BA from Mars Hill University and completed master’s coursework at UPENN. He enjoys travelling and is a founding member and season ticket holder for Atlanta United.

Graham Tollit

Senior Director

Consulting Team
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Consulting Team

Graham Tollit

Senior Director

Graham is a Senior Director with ChapmanCG based in the United Kingdom. He is passionate about building long-term partnerships and his current focus is on European and global search mandates, working with the team to identify high-calibre HR talent across EMEA and internationally.

With over 20 years in executive search, Graham has a successful track record delivering across multiple industry sectors and specialist functions with many of the top global multinationals. He has a deep interest and knowledge of the HR profession, future of work, and is a big advocate of the importance of mental health and wellness in the workplace. Before a return to the UK in 2017, Graham spent seven years based in Singapore.

Graham’s personal interests revolve around his family, and you could find him either on the golf course or exploring a new city or coastline somewhere.

Hazel Steveni
Hazel Steveni

Associate Director

Consulting Team
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Hazel Steveni
Consulting Team

Hazel Steveni

Associate Director

Hazel, originally from South Africa, is an Associate Director with ChapmanCG, and assists in identifying top HR talent for the EMEA team.

Hazel has previously held a role as a Regional Administrative Manager for Masscash (Walmart family group), a Wholesale/Retail organisation catering to the lower LSM groups. In this role Hazel had the unique opportunity to travel to various outlying and rural areas in Kwa-Zulu Natal, and meet some extra-ordinary people.

Hazel holds a BA Degree in Criminology with Psychology from UNISA (The University Of South Africa).

When not working you’ll most likely find Hazel in the gym, practicing yoga, or enjoying the occasional hike.

An avid reader, Hazel is always striving to broaden her knowledge base.

Licence Number: 08S3543
Katherine Qu
Katherine Qu

Managing Director

Consulting Team
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Katherine Qu
Consulting Team

Katherine Qu

Managing Director

Katherine Qu is a Managing Director based in Singapore. Since joining ChapmanCG in 2014, she has worked with the team across APAC and around the world to identify the top HR talent across Greater China, Singapore, SEA and APAC.

Before joining us, Katherine ran her own executive search business in Beijing focusing on senior executive roles for leading Chinese companies in the consumer, healthcare and real estate industries. She has also held positions with Hudson and Charterhouse Partnership leading the Healthcare practice and HR function respectively. Katherine’s corporate experience has spanned many different sectors with global leaders such as PepsiCo, Pfizer and Lenovo.

Born in China and educated in both China and the United States, Katherine achieved her Master of Business Administration from the University of Maryland. She has worked in China, Singapore and the United States and speaks both Mandarin and English fluently.

EA Registration Number: R1220091 Licence Number: 08S3543
Steve Brown
Steve Brown

Managing Director - APAC & EMEA

Global Management
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Steve Brown
Global Management

Steve Brown

Managing Director - APAC & EMEA

Steve has worked for over two decades in the executive search and talent industry across multiple international markets, including the UK/Europe, Australia, Singapore, the Chinese mainland, and Hong Kong. Throughout his career, he has successfully executed numerous high-profile HR searches at the Chief, EXCO, and regional levels, spanning diverse industry sectors. His true passion lies in fostering lifelong relationships with CHROs, HR Leaders, and CEOs, advocating for a skills-based approach to enable inclusive and connected workplaces.

Steve is responsible for leading our world-class consulting team across APAC and EMEA, helping companies transform and accelerate growth by identifying and placing the best commercially astute CHROs and HR leadership teams who will elevate, drive, and sometimes challenge, the people agenda. By promoting the recognition and utilisation of diverse skill sets, we can drive creativity and exceptional performance.

Steve is a member of the Executive Committee at ChapmanCG.

Expertise: Delivering searches at group, international, regional, and market level for CHROs and their direct reports across HR business partnering; HR COO; talent management; people capability; organisation development; talent acquisition; total rewards; people analytics; diversity and inclusion; well-being; and ESG.

EA Registration Number: R1216206 Licence Number: 08S3543 (SG) EA License 69316 (HK)
Tim Rayner
Tim Rayner

Managing Director

Consulting Team
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Tim Rayner
Consulting Team

Tim Rayner

Managing Director

Tim is a Managing Director with ChapmanCG, based in Spain. He conducts local, regional, and global HR searches for ChapmanCG’s European client base. Tim is originally from the UK and his roles have spanned the UK, continental and Eastern Europe, Latin America, and Australia.

Throughout his 20-year executive search career, Tim has been deeply involved in recruitment, talent management and consulting within HR. His extensive broad business exposure has helped him build a strong knowledge base across a variety of professional disciplines and sectors on a local, regional, and global basis. Prior to joining ChapmanCG, he was General Manager for Hudson in Australia.

Tim has a BA (Hons) in Business and Tourism Management from the De Montfort University in the United Kingdom and is currently learning Spanish. He also has significant experience as a lifeguard for Surf Life Saving Australia.

Finian Toh

Managing Director

Consulting Team
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Consulting Team

Finian Toh

Managing Director

Finian Toh is a Managing Director with ChapmanCG based in Singapore. His focus is on senior-level appointments across the full spectrum of HR functions in local and global multinational organisations.

He is a knowledgeable subject matter expert in HR who has a successful track record of leading senior HR searches and provides deep insights into HR market trends, talent landscape and astute career planning advice for HR professionals. Prior to joining ChapmanCG, Finian led the Human Resources Practice of a leading regional search firm in Singapore where he was instrumental in building the business as well as successfully delivering senior HR mandates across various industry sectors in Asia Pacific.

Finian graduated with a First Class Honours degree in Commerce from The Australian National University and holds a Postgraduate Diploma in Corporate Governance from The Governance Institute of Australia. He is qualified as both a Certified Practicing Accountant (CPA) and a Chartered Secretary. He speaks English, Mandarin and Cantonese fluently.

EA Registration Number: R1104310 Licence Number: 08S3543