Completed Permanent United States - Regional

The Company

We are representing a European luxury goods brand in the high-end fashion industry. They are a globally recognized name with over 150 years of history behind them as an elite brand. The organization is undergoing a large HR transformation in the US to set themselves up for continued growth and success. Part of this transformation is a focus on internal talent development and mobility. They have pulled from top HR talent in the industry to lead and fortify their operations. The Director of Learning & Development is the next step in their roadmap to excellence. The company has a positive culture. They uphold the development of talent to provide unmatched customer care. They are also highly committed to internal talent valuing a strong work life balance and opportunities for internal career advancement. The organization has upwards of $6 billion in revenue with over retail 200 stores in 125 countries.

The Role

Based in New York, the L&D Director oversees all learning and development activities for North America corporate and retail operations. He/She will also lead the L&D transformation for the brand from a transactional to a strategic and business partnering function. The L&D Director will analyze business needs, challenges and priorities. Using the resulting gap analysis, he/she will design the L&D function and content. The L&D Director will identify definition of success (ROI), establish KPI’s and manage the learning budget. This includes formulating strategies, plans, developing and implementing Organizational Development initiatives and L&D projects according to the HR people development and business strategies. This role will lead an initial team of 5 that will increase to up to 10 as the function evolves and covers other retail training areas for the brand. The L&D Director will report to the VP of HR US and dotted line to the global Head of L&D in Europe.  

The Individual

The ideal candidate will have 10-15 years of experience in Learning & Development with exposure to multinational corporations. Experience in the luxury goods industry or with organizations that value brand loyalty and customer experience is highly preferred. He/she ideal will also be a strong people and stakeholder manager and demonstrate experience building and developing a team of L&D professionals. He/she must also possess the ability to drive the L&D agenda and influence as well as build consensus with senior business leaders. Due to the transformational nature of this role, a background in OD and change management is highly desired.

Posted on 20 Feb 2019

At a glance

Job ref
Job function
Talent Management
Retail & Luxury
International Coverage
Global HQ
Global revenue
US$1-10 Billion
Solid report to
VP of HR
Potential upsides
A great opportunity to work with a well-known global consumer brand.
Potential downsides
The L&D function has not been previously developed hence a sensitive approach in change management will be required as well as the ability to transform the function from transactional to strategic in nature.