Back

Delivering Compensation and Benefits that Matter

Hosted by: Mars

Rewards are in the midst of a transition from the strictly standardised to the highly personalised. This includes delivering compensation and benefits (C&B) in a continuous way that is aligned more closely with individual preferences and based on an employee’s whole contribution.
These were some of the hot topics covered at our ChapmanCG HR leaders roundtable hosted in Singapore by Zou Vivian, Regional Rewards Director – Asia Pacific, and Allen Jiang, Global Rewards COE for APMEA Region at Mars.

Health and Wellness are Key

Progressive organisations are taking employee health and wellness very seriously. Health and wellness functions are being created with in-depth expertise rather than merely as part of C&B. We are seeing examples where specialists with PhDs are being hired to assess the challenges and opportunities in those organisations that are really dedicated to improving overall employee wellness.
These specialists build a business case around the importance of prevention. It’s not just the financial benefit to the organisation in terms of reducing the amount of medical leave, but it also important from a branding/employee value proposition and employee engagement perspective. Although it is still not as commonplace in Asia, there have been marked improvements in the way companies manage stress and mental health, with more organisations adding this to their insurance coverage.

Total Rewards Business Partners

While HR Business Partner is a well-known concept for many organisations, some organisations are expanding on this concept and carving out a group within a Total Rewards team to serve as Total Rewards Business Partners. Whilst the focus was once on harmonisation and standardisation, it is now much more focused on differentiation using segmentation to build effective total reward strategies.

Trends in Total Rewards

Florence Ho, Head of Reward Asia at Swiss Re, spoke about rewards being a very important function of an organisation’s success. She outlined the research that points to eight key trends in total rewards, and noted that gender pay equity is a very relevant and important aspect of C&B.
This is a summary of the research that Florence presented:
Employee Engagement
Rewards and recognition were identified as the top engagement opportunities.
Holistic
Rewards should integrate financial and non-financial elements (recognition, wellbeing, work-life balance, career). They should be designed to make people’s lives better.
Focus on Employee Needs
Employee needs are increasingly important alongside market positioning as a driver for shaping rewards.
Employee Experience
Employees enjoy a consumer-like experience in terms of both optionality (flexible rewards) and delivery through technology.
Recognition Programmes
There is an increasing shift towards global recognition programmes. 
Pay for Performance
There is an emerging focus on significantly differentiating reward for those few employees who have a particularly significant impact on the business.
Executive/Board Transparency
Enhanced disclosure is being requested on a number compensation issues, from variable compensation decisions to individual awards and realised pay.
Gender pay quality
Gender pay equality is on the agenda for many organisations as part of the overall diversity and inclusion focus. Some have discovered appalling gaps and are taking bold actions to correct it. Regulation and media attention for equal pay is rising. Public disclosures showing the pay gap between genders are also increasing.

Responding to Trends Shaping the Future of Work

Florence also outlined how the Swiss Re people strategy has been designed to address trends that are reshaping the future of work, including their strategy for D&I.
Diversity and Inclusion
D&I is part of the people strategy for many organisations. Companies are applying a holistic view with multiple interventions to establish awareness and a mindset change across their organisations. An organisation might begin with a deep analysis to identify gaps and then implement a deeper dive into the causes. The causes can then be categorised into those that are explainable, and those that are unexplainable. After analysis, the Total Rewards team identifies cases for immediate action whilst also building longer-term initiatives to support D&I.
Total Rewards affect the Entire Employee Life Cycle
Total rewards is a highly critical specialism that affects the entire employee life cycle from attraction through to retention and engagement. As HR leaders, we need to focus on how to become more innovative and flexible within the total rewards approach without constantly increasing the salary and labour cost.

Amongst those attending and contributing to the conversation where Suchismita Banerjee from ABB, who we also thank for sharing her insights.
 

Newsletter

Keep up with all the latest HR insights and updates.
Sign up

Related Posts

Key Contributors:

Georgie Chong

Director

Consulting Team
View more
Consulting Team

Georgie Chong

Director

Georgie is a Director with ChapmanCG and is based in Singapore. With more than 15 years of experience in executive recruitment, she works with the team to identify high-calibre HR talent across the Asia Pacific region.

Prior to joining ChapmanCG, Georgie held senior management positions at various international search firms. From 2006 to 2009, she was based in Shanghai where she double-hatted as General Manager and Head of the HR practice group. In her earlier life, Georgie spent time in the financial services sector where she led the Singapore/Asia businesses for well-known international companies. Georgie started her career as a journalist in the energy markets.

A disciplined and focused individual, Georgie is an avid reader and exercises regularly. She counts the analysis of financial statements as a hobby and continues to travel extensively.

EA Registration Number: R1105148 Licence Number: 08S3543

Latest Articles by Georgie

Future of Work 14 October 2019

HR Disruptors: Building Business-Driven Teams

The HR industry is not immune to disruptors, and now more than ever they need…

Tygan Lyntton
Read
Talent Development 25 September 2019

Shifting Talent Requirements for HR Teams

Data and analytics are being used not only to inform business decisions, but in the…

ChapmanCG ChapmanCG
Watch
Talent Development 5 September 2019

How Can HR Business Partners Stand Out?

Our latest video features leading members of ChapmanCG discussing how they can help HR leaders…

ChapmanCG ChapmanCG
Watch
Diversity and Inclusion 28 August 2019

Improving Diversity and Inclusion

Improving workplace diversity and inclusivity is a must in any business if you're to head…

ChapmanCG ChapmanCG
Watch
Digital Transformation 11 December 2018

Man's New Best Friend: AI and the Future of HR

AI and automation are set to become big players in the HR sphere, but will…

Vargin Yeke
Read
Diversity and Inclusion 30 October 2018

Delivering Compensation and Benefits that Matter

Rewards are in the midst of a transition from the strictly standardised to the highly…

Vargin Yeke
Read
Digital Transformation 23 October 2018

Human Beings in the Age of Automation

AI, automation and disruption remains a focal point in C-suites across diverse industries. However, the…

Georgie Chong
Read
ChapmanCG News 14 August 2017

Georgie Chong Joins ChapmanCG as a Director in Singapore

ChapmanCG welcomes Georgie Chong to its team as a Director based out of Singapore. She…

ChapmanCG ChapmanCG
Read
Katherine Qu

Senior Director

Consulting Team
View more
Consulting Team

Katherine Qu

Senior Director

Katherine is a Senior Director with ChapmanCG, based in Singapore. She works with the global team to identify top HR talent across Asia, North America, and Europe.

Prior to joining ChapmanCG, Katherine started her own executive search business in Beijing, which focused on senior executive roles for leading Chinese companies in the consumer, healthcare and real estate industries. Subsequently, Katherine held positions with Hudson and Charterhouse Partnership, a boutique executive search firm based in Singapore. Katherine has also had extensive industry experience across different sectors with global leaders such as Pepsi, Pfizer, and Lenovo.

Katherine was born in China and was educated in both China and the United States, achieving her Master of Business Administration from the University of Maryland. She has worked in China, Singapore and the United States, and speaks both Mandarin and English fluently.

EA Registration Number: R1220091 Licence Number: 08S3543

Latest Articles by Katherine

Wellbeing 9 October 2019

What Are the Trends for Workplace Mental Health?

Taking a more detailed look at the latest trends for workplace mental health, hear from…

ChapmanCG ChapmanCG
Watch
Talent Development 25 September 2019

Shifting Talent Requirements for HR Teams

Data and analytics are being used not only to inform business decisions, but in the…

ChapmanCG ChapmanCG
Watch
Talent Development 5 September 2019

How Can HR Business Partners Stand Out?

Our latest video features leading members of ChapmanCG discussing how they can help HR leaders…

ChapmanCG ChapmanCG
Watch
Diversity and Inclusion 28 August 2019

Improving Diversity and Inclusion

Improving workplace diversity and inclusivity is a must in any business if you're to head…

ChapmanCG ChapmanCG
Watch
HR Trends 11 August 2019

Trends in Employee and Workplace Wellbeing

Research into trends in employee and workplace wellbeing suggests that happier people are 12 percent…

Ben Davies
Watch
Talent Development 27 December 2018

How are HR Leaders’ Roles Evolving?

What will HR leaders’ roles look like in the future? The ChapmanCG share their observations…

ChapmanCG ChapmanCG
Watch
Culture & Business Transformation 28 November 2018

Transitioning to an HR leadership role in a start-up

Considering transitioning to an HR leadership role in a start-up? ChapmanCG’s executive search team provides…

ChapmanCG ChapmanCG
Watch
Diversity and Inclusion 30 October 2018

Delivering Compensation and Benefits that Matter

Rewards are in the midst of a transition from the strictly standardised to the highly…

Vargin Yeke
Read
Talent Development 15 October 2018

What Makes an HR Leader Stand Out in China?

When multinational companies first entered China, companies looked abroad for international HR leaders to train…

ChapmanCG ChapmanCG
Watch
ChapmanCG News 2 October 2018

Matching Workforce Talent to China’s Productivity Challenge

Originally published in Hong Kong Institute of Human Resource Management’s HR magazine. As multinational and…

Katherine Qu
Read
Matthew Boardman

Director

Consulting Team
View more
Consulting Team

Matthew Boardman

Director

Matthew Boardman is a Director with ChapmanCG based in Singapore. He works with the team to identify high-calibre HR talent across the Asia Pacific region.

Prior to joining ChapmanCG, Matt worked for specialist search firms in Singapore and London where his experience in international HR search spanned the UK, Netherlands, Luxembourg, Hong Kong, Thailand, Malaysia and China.

Matt is originally from the UK and has been based in Singapore for a number of years. He graduated from the University of Leeds with a BA (Hons), majoring in Geography and Management. On a personal level, Matt enjoys playing cricket and golf in his spare time and can generally be found at the weekends representing Singapore Cricket Club or trying to work on his handicap at the driving range.

EA Registration Number: R1331262 Licence Number: 08S3543

Latest Articles by Matthew

Digital Transformation 30 September 2019

Cracking the Code: From Digital Transformation to Sustainability 

The consequences of digital transformation features high on today's HR leaders' priority list. Faced with…

Andrea Merrigan
Read
Talent Development 25 September 2019

Shifting Talent Requirements for HR Teams

Data and analytics are being used not only to inform business decisions, but in the…

ChapmanCG ChapmanCG
Watch
Talent Development 5 September 2019

How Can HR Business Partners Stand Out?

Our latest video features leading members of ChapmanCG discussing how they can help HR leaders…

ChapmanCG ChapmanCG
Watch
Diversity and Inclusion 30 October 2018

Delivering Compensation and Benefits that Matter

Rewards are in the midst of a transition from the strictly standardised to the highly…

Vargin Yeke
Read
Talent Acquisition 17 July 2018

The Changing Landscape of Singapore’s HR Talent

In Singapore, hiring quality talent remains a key challenge for most CEOs and senior leaders.…

ChapmanCG ChapmanCG
Watch
Talent Acquisition 4 July 2017

Three Approaches to Dealing With the HR Talent Challenge in Japan

ChapmanCG had the pleasure of co-hosting an APAC HR Leaders roundtable event with Sandoz in…

Andrew Sipus
Read
Talent Development 14 June 2017

From West to East and Back Again

One of the key success factors for multinational companies in Asia is their ability to…

Vargin Yeke
Read
Talent Acquisition 18 May 2017

Stand Out From The Crowd: Employer Branding

We had the pleasure of bringing together Senior Talent Acquisition Leaders from our network in…

ChapmanCG ChapmanCG
Read
Culture & Business Transformation 15 May 2017

Design Thinking

OCBC and ChapmanCG recently hosted a group of Regional Talent Leaders in Singapore at the…

Vargin Yeke
Read
Digital Transformation 28 February 2017

Digitisation, Millennials and What’s in Store for HR: ChapmanCG at Otis South...

ChapmanCG was delighted to be invited by Zann Teh, Senior Manager Human Resources and Sandra…

Vargin Yeke
Read
Steve Brown

Managing Director

Consulting Team
View more
Consulting Team

Steve Brown

Managing Director

Steve Brown is a Managing Director with ChapmanCG based in Singapore. He specialises in HR search across Southeast Asia and Greater China. He has over 17 years experience in the search industry in the United Kingdom, Australia, Southeast Asia and China.

Prior to joining ChapmanCG, Steve worked for Profile Search & Selection, where he was responsible for the specialist HR practice in Singapore and Shanghai.

Originally from Scotland and now living in Singapore, Steve attended Glasgow Caledonian University, where he studied International Tourism & Hospitality Management.

In his spare time, Steve is an avid traveler and explorer who is passionate about photography.

EA Registration Number: R1216206 Licence Number: 08S3543

Latest Articles by Steve

Wellbeing 9 October 2019

What Are the Trends for Workplace Mental Health?

Taking a more detailed look at the latest trends for workplace mental health, hear from…

ChapmanCG ChapmanCG
Watch
Talent Development 5 September 2019

How Can HR Business Partners Stand Out?

Our latest video features leading members of ChapmanCG discussing how they can help HR leaders…

ChapmanCG ChapmanCG
Watch
Diversity and Inclusion 28 August 2019

Improving Diversity and Inclusion

Improving workplace diversity and inclusivity is a must in any business if you're to head…

ChapmanCG ChapmanCG
Watch
Culture & Business Transformation 22 June 2019

Powering Business Transformation through Culture Shaping

Most businesses are embarking on a journey of transformation in this fast-changing business environment. Those…

Andrea Merrigan
Read
Culture & Business Transformation 2 May 2019

Elevating the Value of HR – Being Innovative in a Changing Era

Springtime is a season of renewal, transformation, hope and prosperity. Steve Brown, Managing Director, and…

Katherine Qu
Read
ChapmanCG News 10 January 2019

Top HR Podcasts of 2018

Since our launch of the ChapmanCG Global HR Interview podcast series in 2015, we have…

ChapmanCG ChapmanCG
Listen
Talent Acquisition 9 January 2019

The Future of Work: Becoming Tomorrow's Employer of Choice

The future of work shows that tomorrow’s employer of choice will be flexible and a…

Steve Brown
Read
Digital Transformation 11 December 2018

Man's New Best Friend: AI and the Future of HR

AI and automation are set to become big players in the HR sphere, but will…

Vargin Yeke
Read
Culture & Business Transformation 28 November 2018

Transitioning to an HR leadership role in a start-up

Considering transitioning to an HR leadership role in a start-up? ChapmanCG’s executive search team provides…

ChapmanCG ChapmanCG
Watch
Digital Transformation 2 November 2018

How is Talent Acquisition Evolving for the Future Workforce

Talent acquisition is constantly evolving to meet the needs of changing talent markets. At the…

Katherine Qu
Read
Tygan Lyntton

Senior Associate

Consulting Team
View more
Consulting Team

Tygan Lyntton

Senior Associate

Tygan Lyntton is a Senior Associate with ChapmanCG and is based in Singapore. Tygan works with the Singapore team to identify high-potential talent across Singapore and the APAC region.

Tygan is both a Taiwanese and UK national, with conversational Mandarin Chinese language skills. Before joining ChapmanCG Tygan worked in executive search in London, specialising in executive-level market mapping and candidate placement for finance, pharmaceutical and F&B companies.

Before relocating to Singapore, Tygan resided in Hong Kong, and holds a Bachelor’s of Arts (Hons) in Classical Civilisation from the University of Warwick in the UK. Tygan is a results-driven team player with a positive can-do attitude and experience in direct placements, as well as research and market mapping projects.

Having also worked as a partnership manager for an online fitness membership platform, Tygan is passionate about health and fitness, and enjoys salsa and bachata in her spare time.

EA Registration Number: R1875481