Back

Change or be Changed – Adapting to Change

Hosted by: Diageo

‘Change or be changed’ was the catch-cry at a recent ChapmanCG HR leaders panel event in Singapore, which focused on how HR leaders need to adapt to an emerging cross-cultural, agile and multi-generational workforce.
Leesa Rawlings, APAC Head of Talent Engagement at Diageo, ChapmanCG led the panel discussion with Kamali Rajesh, APAC HR Head at Syngenta and Lim Zhi Rong, APAC HR Head at Twitter.

Back to Basics

HR needs to adapt itself to cope with shifting technologies and novel business models. As an important functional entity that impacts every single stakeholder in the organisation, HR plays a significant role in a company’s transformation.
Over time, firms with structural inertia tend to lose their operational efficiency and service orientation as they grow bigger. It becomes more critical, and inevitable, for HR to return to basics and position people at the centre of every endeavour. Most monitoring and measurement tools don’t speak to each other, so it’s critical that HR consolidates these tools in order to produce better data analytics and better solutions.
For HR to be the driver of business outcomes, practitioners need to drive balanced, evidence-based decisions. HR can build a strong chain of systematic and disciplined decision-making by:

  • gathering the necessary information
  • making the right inferences
  • drawing actionable insights
  • using the findings to influence accordingly
  • then finally moving into an initiative.

Forward to the Future

HR’s transformation journey towards being more value-driven will result in significant changes to the organisation too. Practitioners need to incubate creativity externally and innovate internally within the business.
In the past, HR has been more focused on upskilling organisational capabilities and technological readiness for the sake of flawless execution. In the future, it will be just as important for HR functions to be externally focused and constantly redefine relationships within the business to ensure relevance.
This change cannot be a one-off HR assignment, but instead must be a continuous systemic flow of business sponsorship. It requires a mindset of change and must be a corporate mission in getting the many moving parts of the business aligned. To embark on this HR journey, practitioners need to ensure their future leaders are well-equipped with the right experience and exposure to best add value to the business.

Four Flavours of HR Leaders

The discussion addressed the various career paths that a new generation of HR talent could consider for their own personal development in becoming future-ready HR leaders. Zhi Rong, APAC HR Head at Twitter, shared what he considers to be the different flavours of regional HR leaders:

  • Business Consigliere – a commercially savvy business leader who has transitioned to become a HR practitioner
  • Global Nomad – a practitioner with an international profile who has lived and worked across multiple jurisdictions
  • Local Guru – an HR subject-matter expert with deep country/regional market knowledge
  • Maverick – external HR consultants who have become corporate practitioners.

With Asia being a huge growth engine, there has been a greater focus on evolving a more globally-competent Asian talent pool. Practitioners need to learn from each other to maximise cross-cultural interactions and leverage on synergies. Being globally-ready also involves being self-aware and appreciative of different styles of working.
The consensus of the group was that success requires a combination of different factors plugged in at the right level of an individual’s career. The mental agility and technical ability to deal with impending challenges is just as critical. Ultimately, possessing the five E’s of good education, experience, exposure, environment and enterprise-enabling activities will shape an HR practitioner’s capability and competency, and in turn boost their confidence as a future-ready HR leader.

Newsletter

Keep up with the latest HR insights and updates.
Sign up

Recent Posts

Key Contributors:

Steve Brown

Managing Director

Consulting Team
View more
Consulting Team

Steve Brown

Managing Director

Steve Brown is Managing Director with ChapmanCG based between Singapore, Hong Kong, and Shanghai. He leads the ChapmanCG team across Southeast Asia and Greater China. Steve has 20+ years’ experience in the search industry, gained in the United Kingdom and the Asia Pacific.

Steve has developed a strong track record of successfully delivering multiple high-profile HR searches across Asia, and across various industry sectors. He is passionate about fostering long-term partnerships with HR influencers and top HR talent regionally and globally.

EA Registration Number: R1216206 Licence Number: 08S3543 (SG) EA License 66251 (HK)

Latest Articles by Steve

人才培养 26 July 2021

重新审视变革时期人力资源优先事项

2016年,我们发布了备受关注的”今日人力资源领导者五大关注领域“。仅仅5年...

Steve Brown
Read
Diversity and Inclusion 2 June 2021

Revisiting HR Priorities in Times of Change

In 2016, we published the much-viewed Five Areas of Interest for Today’s HR Leader. Only…

Steve Brown
Read
ChapmanCG News 12 May 2021

Global HR Update Q2 2021

The future of work is a consistent theme in our conversations with HR contacts around…

ChapmanCG
Read
ChapmanCG News 28 December 2020

A look back at top articles from 2020

The Top 5 Trends in German HR in the 2020s The HR trends shaping work…

ChapmanCG
Read
Global HR Updates 29 April 2020

Global HR Update Q2 2020

We are seeing the HR profession going through substantial change as a result of the…

ChapmanCG
Read
Employee Engagement 10 April 2020

Agile leadership in uncertain times

Around the world companies are going through drastic changes and the HR community has been…

ChapmanCG
Read
Global HR Updates 25 February 2020

Global HR Update Q1 2020

In this edition of our Global HR Update, we will be looking broadly at key…

ChapmanCG
Read
Talent Development 14 January 2020

What Should You Consider for Your Next HR Move?

When considering the next move in your HR career, be sure to take a long-term…

ChapmanCG
Watch
Future of Work 16 December 2019

The Future Workforce

We recently brought together an expert group of Talent, Learning & OD Leaders for a…

Andrea Merrigan
Read
Employee Engagement 6 December 2019

Cracking the Code on Employee Experience

Close to one hundred HR leaders came together and shared their thoughts and views on…

Katherine Qu
Read
Private: Tracy Goh

Director

Consulting Team
View more
Consulting Team

Private: Tracy Goh

Director

Tracy is a Hong Kong-based Director with ChapmanCG. Through significant in-depth research and leveraging regional and global HR contacts, she identifies HR talents across Asia Pacific for strategic HR appointments, with a spotlight on HR leadership roles across all sectors in markets including Hong Kong, Thailand, Vietnam, China, Malaysia and Singapore.

Prior to joining ChapmanCG, Tracy worked for a leading national education firm where she was responsible for client management and business development, with a strong focus on both regional and global hiring. She managed the end-to-end onboarding process of high-caliber candidates, while overseeing the consistency of corporate branding. Her passion to foster strong client relationships, combined with a focus on economics, helped to drive revenue growth across tangential markets in her previous employment.

Before relocating to Hong Kong, Tracy resided in Singapore, and she holds a Bachelor’s Degree in Economics from the National University of Singapore. She is an avid traveller and has backpacked across Europe and the US, and has also visited other regions. Passion mixed with compassion aptly sums up her outlook towards life.

EA Registration Number: R1767256

Latest Articles by Private:

Digital Transformation 11 December 2018

Man's New Best Friend: AI and the Future of HR

AI and automation are set to become big players in the HR sphere, but will…

Vargin Yeke
Read
Culture & Business Transformation 9 November 2018

HR Leaders' Guide to Managing Change: Five Insightful Points of View

How can HR leaders manage change? How can they implement the strategies needed to effect…

ChapmanCG
Read
Diversity and Inclusion 25 September 2018

What Makes China’s HR Market so Unique?

One of the things that makes the China HR market so unique is the sheer…

ChapmanCG
Watch
Digital Transformation 20 September 2018

The Evolution of Performance Management

How important is it to provide effective feedback and coaching, and what is the place…

Vargin Yeke
Read
Culture & Business Transformation 15 August 2018

Change or be Changed – Adapting to Change

‘Change or be changed’ was the catch-cry at a recent ChapmanCG HR leaders panel event…

Tracy Goh
Read
Talent Development 8 April 2018

Challenges for Hong Kong HR Leaders

Hong Kong is an interesting market with a distinctive culture that creates a unique set…

ChapmanCG
Watch
Future of Work 30 January 2018

Workplace of the Future

Discussions around “Workplace of the Future” kickstarted ChapmanCG’s first HR Leaders meeting of 2018. Hosted…

Tracy Goh
Read
Culture & Business Transformation 30 June 2017

HR’s Impact on Culture—And What’s Gen Y Got to Do With It?

Recently, ChapmanCG and AIA co-hosted another HR Leader Networking Section in Hong Kong. Chaired by…

Ringo Lau
Read
Talent Development 15 February 2017

Building Global Leaders, the Asian Talent Challenge

The 9th February was the latest in our ‘Lunch With a CHRO’ series. We were…

Tim Spriggs
Read
Digital Transformation 9 November 2016

Technology, With a Purpose

Charles Bendotti, Global CHRO at Philip Morris International, David Thomas, APAC HR Head at Manulife…

Tracy Goh
Read