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推动你的战略议程:在你的组织内部的转型培训

在企业内部培养培训能力,正日益成为一种对企业和文化产生深刻影响的转型工具。在日常运营中优先考虑并将战略指导与各级领导结合起来,对组织的发展有巨大的好处。

在过去的三个月中,与创新领导中心(CCL)合作,ChapmanCG为亚太人力资源社区联合举办了两次线上人力资源与文化实验室会议。会议讨论了具有战略意图的组织培训路线图,发表讲话的专家小组成员有:People Worth Ltd的创始人Anuradha Rai,宏利人力资源新兴市场副总裁Fiona Wong,香港赛马会人才及学习部主管Steven Filby,CCL亚太地区教练总监Vandana Vishnu,以及我们的主持人,CCL客户开发区域主管Diana Khaitova。他们的集体见解和专业知识提供了对当前行业实践的深刻理解,以及职场辅导作为一种有效工具的关键成功因素。

首先来看一下这项研究

研究表明,70%的战略组织变革计划未能实现其目标。虽然每一次失败都是独一无二的,但是它们都有一个共同的因素:领导者往往将变革的成功建立在有形的变革(如产品、流程和技术)上,而低估了无形的变革(如个人行为和组织文化)。这代表了经典的专注于全面变革方程式受到的挑战

要使战略变革取得成功,领导者和员工必须转变他们的观念和行为。否则,一个组织的战略议程可能会被恐惧、不信任和抗拒改变所破坏。

转型辅导:心态问题

广泛的方法,如沟通策略、员工参与项目和培训是变革管理过程的重要元素。但它们很少影响克服不信任和抗拒改变所需的心态转变。

转变心态需要更深入、更个性化的干预。这就是转变训练的切入点。

长期以来,在职辅导一直被视为个人发展的黄金标准。然而,近年来,领导者已经开始在组织层面上使用转型培训——从个人的开发工具扩展到企业层面的关键战略,包括支持变革领导

企业如何利用转型培训来实现持久的组织变革?

亚太地区的CCL研究团队研究了五个组织如何成功地使用培训来实现转型,并分析了这种方法的共性。

虽然每个案例的转型历程和培训策略都是独一无二的,但它们确定了一些共同的原则,可以被任何试图在企业层面使用培训进行转型的组织应用:

1. 从最顶端开始培训过程。

2. 给行为改变留出足够的时间。

3. 投资中层管理人员。

4. 将指导与其他改变策略和方法结合起来。

5. 寻求内部变革教练。

案例研究中的管理团队明白领导改变复杂性。虽然他们各自有不同的转变目标,但他们都一致承认变革人的方面的重要性,以及认识到指导有助于必要的心态和行为转变的价值。因此,他们避免成为70%失败的变革计划的一部分,而是领导他们的组织通过成功和持续的变革。

如需下载研究报告,请访问创新领导中心网站

我们的结论

与只关注个人发展计划相比,具有战略意图的培训可以使组织获得更广泛的领导视野和结果。以下是我们可以从讨论中了解到的三个关键方面:

1. 从小处开始,通过在较小的业务单元中试点,定义什么是好的方式,并与团队合作以切实的方式定义它。

2. 评估员工的心态或文化转变水平,以确定培训的方法。

3. 在此过程中衡量行为变化,直到达到预期的战略意图。将人格评估工具与360种评估相结合,会产生更有效的结果。

再次感谢CCL和我们的小组成员提供了非常有见地的会议。


关于创新领导中心

创新领导中心(CCL)是全球领先的、非营利性的领导力发展提供商。在过去的50年里,我们与世界各地各种规模的组织合作,包括财富1000强中超过2/3的组织。我们的尖端解决方案是基于广泛的研究和我们与成千上万各级别组织领导者的工作中总结出来的。有关CCL的更多信息以及我们所做的工作,请访问www.ccl.org/apac

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Katherine Qu
Katherine Qu

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Katherine Qu

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Katherine Qu is a Managing Director based in Singapore. Since joining ChapmanCG in 2014, she has worked with the team across APAC and around the world to identify the top HR talent across Greater China, Singapore, SEA and APAC.

Before joining us, Katherine ran her own executive search business in Beijing focusing on senior executive roles for leading Chinese companies in the consumer, healthcare and real estate industries. She has also held positions with Hudson and Charterhouse Partnership leading the Healthcare practice and HR function respectively. Katherine’s corporate experience has spanned many different sectors with global leaders such as PepsiCo, Pfizer and Lenovo.

Born in China and educated in both China and the United States, Katherine achieved her Master of Business Administration from the University of Maryland. She has worked in China, Singapore and the United States and speaks both Mandarin and English fluently.

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Finian Toh

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Finian Toh is a Managing Director with ChapmanCG based in Singapore. His focus is on senior-level appointments across the full spectrum of HR functions in local and global multinational organisations.

He is a knowledgeable subject matter expert in HR who has a successful track record of leading senior HR searches and provides deep insights into HR market trends, talent landscape and astute career planning advice for HR professionals. Prior to joining ChapmanCG, Finian led the Human Resources Practice of a leading regional search firm in Singapore where he was instrumental in building the business as well as successfully delivering senior HR mandates across various industry sectors in Asia Pacific.

Finian graduated with a First Class Honours degree in Commerce from The Australian National University and holds a Postgraduate Diploma in Corporate Governance from The Governance Institute of Australia. He is qualified as both a Certified Practicing Accountant (CPA) and a Chartered Secretary. He speaks English, Mandarin and Cantonese fluently.

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Fleur Daniell

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Fleur is a Director with ChapmanCG based in Hong Kong. With over 15 years of experience across the APAC and London markets, she works with the APAC team to identify high-potential HR talent and lead senior HR leadership searches across the region and globally, with particular emphasis on Singapore and Hong Kong markets.

Before joining ChapmanCG, Fleur worked for a Fortune 100 Commercial Real Estate company, specialising in the Singapore and South East Asia Professional Services sector, emphasising the Human Capital Management Consultancies, Commercial Real Estate and Legal industries.

Passionate about facilitating career development, Fleur is an advocate of the Human Resources function and its’ ability to attract, manage and develop high-calibre talent.

Originally from the UK, Fleur has worked in New York, London, Hong Kong and Singapore. In her spare time, Fleur loves participating in x3-day ultra-marathons in places such as Nepal and Lijiang. In Hong Kong, you’ll find her hiking along the MacLehose Trail, playing tennis and taking a keen interest in horse racing.

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Devijaya Nair

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Devijaya Nair

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Devijaya (DJ) Nair is a Director with ChapmanCG based in Hong Kong. She partners with CHROs across industries to identify and successfully hire top-HR talent pan-Asia, with a specific focus on the Hong Kong, Southeast and South Asia markets. Prior to joining ChapmanCG, Devijaya specialised in HR business partnering and talent acquisition within the private banking, general insurance and retail sectors in Mumbai, India.

Born and raised in Mumbai, India; Devijaya relocated to Hong Kong in 2018 with her husband and son. She has a Postgraduate in Human Resource Management and holds a Bachelor’s Degree in Management with honours in Marketing from Mumbai University. Outside of work, Devijaya enjoys travelling, exploring different cuisines and performing Bollywood & Folk dance. She is trained in an Indian Classical Dance form called Bharatanatyam.

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